CARD HUB / CUSTOMER INFORMATION

Seller information

Business details and key sales conditions for CARD HUB international wholesale.

Last updated:

Business & sales details

Store
CARD HUB
Seller / proprietor
Kyohei Yamashita (山下恭平), sole proprietor
Business address
4-2-1 Kamimuneoka, Shiki-shi, Saitama 353-0001, Japan
Contact & service hours
+81-70-9135-6215
10:00–19:00 JST (UTC+9)
support@cardhub.jp — Mailbox being prepared. Please contact us by phone for now.
Product prices
Shown per sales unit on product pages for approved accounts. Payment currency: JPY.
Additional charges
Shipping and any displayed packing fees are charged separately and shown before payment. Import duties, import taxes and destination customs charges are payable separately by the buyer and are excluded from our total.
Payment method & timing
Pay through Stripe in JPY after stock and shipping confirmation, within the deadline shown in order history.
Dispatch & delivery
Secured goods: estimated dispatch 1–5 days after payment confirmation, not a guaranteed arrival time. Sourcing and pre-order schedules depend on supply, arrival and release and are communicated separately.
Quantity limits & order windows
Shown on product and order screens, including your account’s minimum merchandise subtotal. Payment deadlines appear in order history.
Cancellations & returns
Customer-requested cancellations, returns and exchanges are generally not accepted after payment confirmation. Incorrect, incomplete or misdescribed goods will be investigated for replacement, reshipment or refund. We bear necessary shipping costs for problems for which we are responsible. Full return conditions

If there is a problem

Contact us promptly with your order number, details and photos where possible. We also coordinate investigation of transit damage or non-delivery. Return instructions are provided after contact; the business address above is not an automatic return address.

Mandatory legal rights remain unaffected. Please review our Terms of sale for full conditions.